info@tenki.co.uk       +44 (0) 2089912032  
Dear Customer,

Please follow the following steps to order items online through this TENKI website.

• To view the available items on TENKI OR to order items online, You should register yourself in our system first. For this, you can click on 'Retailer-> Register'.

• You need to provide your details in the Register page and click on 'Save'to save your details.

• After that, an email containing your registration details will be sent to TENKI.

• Your details will then be checked, and a password will be sent to your provided email address.

• You can use your email address (as username) and the provided password to log in to our system. You can login to our system by clicking on 'Retailer->Login'.

• You will be asked for your username(email address) and password. After providing the username and password, you can click on 'Login' button.

• After you log in to our system, you can view all the available items that are on display.

• To view the details of the item or buy a particular item, just click on the item picture.

• On the other page, you can enter the quantities you require according to the sizes, and click 'Add Cart' to add the item on your shopping cart. Likewise, you can add as many items you want in your cart.

• Once you are done, you can click the 'Check Out' button on the top-middle section.

• You will be able to view the details of your shopping cart in this page. Then, you have to click on 'Check Out' button on that page.

• You will be directed to the next page where you have to enter the Delivery Details for the ordered items. Please provide the invoice details if you wish to send invoice to a different address than the delivery address.

• Then, click on 'Order Items'.

• After that, you will be sent an email that consists of the details of items you have ordered. In addition, an email will be sent to TENKI containing your order details.

• Upon receiving your order, TENKI shall review your order details and will be in touch with you shortly.



If you find any diffulty or any problem with using our system, Please do not hesitate to write to us on 'info@tenki.co.uk' OR call us on +44 (0)2089912034.